Which document describes the business need, the quantifiable criteria that must be met by the project, the key deliverables, and the final product of a project?

• A. Project charter

• B. Signed contract

• C. WBS

• D. Scope statement

Complex projects, involving multidisciplinary, multidepartment efforts, are most effectively managed by which of the following?

• A. A strong matrix organization

• B. A strong traditional manager

• C. A functional organization

• D. Multiple lead project managers

Of the following conflict management approaches, which is believed to lead to the least-sustaining positive results?

• A. Avoidance

• B. Problem solving

• C. Compromise

• D. Forcing

SMART objectives are ____________________.

• A. objectives that are easily achievable

• B. objectives used with the MBO management approach

• C. objectives aligned with the organization's strategic goals

• D. objectives that are specific, measurable, assignable, realistic, and time based